Privacy Policy
How The Vicuña Room collects, uses, and protects your personal information.
Information We Collect
Through our consultation forms and private access requests, we collect: your name, phone or WhatsApp number, email address, city, consultation preferences, and any notes you choose to share.
How We Use Your Information
Your information is used to respond to consultation requests, arrange appointments, conduct fittings, and provide bespoke services. We may also use your contact details to communicate with you about your commission or future wardrobe direction.
Communication
We may communicate with you via email or WhatsApp regarding your consultation or commission. We do not send unsolicited marketing material.
Data Retention
Your measurements, body reading, and wardrobe records are retained to support future commissions and wardrobe continuity. Contact information is retained for the duration of our relationship and thereafter as needed.
Data Sharing
We do not sell your personal data. Information may be shared with trusted partners — such as mills or couriers — solely for the purpose of fulfilling your commission.
Contact
For any privacy-related questions, please contact us at enquiries@thevicunaroom.com.